
If you want your training programs to have a measurable result look at these two areas.
Your organization puts energy into training but you just aren't seeing results.
People keep asking the same questions or making the same choices despite the sessions and programs available.
Time to put on your detective hat and look at these two key areas.
Analysis and design.
Everybody looks at delivery but you should look at the more critical steps and ask these questions
🔎 What is the problem you are trying to solve with training?
🔎 Why is that problem happening?
🔎 What organizational systems contribute to this problem?
🔎 Who is having that problem?
🔎 When does the problem happen?
🔎 How does the problem get addressed today?
🔎 What skills do people need to avoid the problem?
🔎 What behaviors would minimize or stop the problem?
🔎 How entrenched is this problem?
🔎 What guidance has been given before?
Those are some questions to ask to ensure you understand the issue and can begin planning a response that will effect the actual causes.
The real work of training happens long before the session begins.
What questions would you add to this list?
What processes do you use to understand a challenge inside your organization?
Comments