As a leader of an organization you want your training programs to impact the KPIs that keep you up at night.
Revenue, productivity, NPS, team member retention, profits, et al.
There's an important ratio for your training programs that is a direct indication of their effectiveness.
The seen vs unseen ratio.
It's a seductive trap to focus on the parts of training efforts that are seen:
Classroom sessions
E-Learning Modules
Videos
Guides
In other words the attention is on the output.
What actually impacts training program success are the parts you don't see:
🔧 Analysis of root cause issues
🔧 Data collection
🔧 Discussions with end users
🔧 Discussions with front line managers
🔧 Intentional program design
🔧 Thoughtful session development
🔧 Access to leadership
🔧 Delivery system construction
🔧 LMS maintenance
🔧 Content updates & refresh
🔧 Leadership support
🔧 Planning Time
Don't get me wrong, the end product that you see is important too.
But it's the byproduct of the parts you DON'T usually see.
You want impact on the KPIs that matter to you?
Throw your leadership support behind the parts of learning & development that you can't see.
But Adam that's what I pay my training teams for!
I don't care how the sausage is made!
I want activity and people being busy!
Leadership support for the unseen parts of learning culture has a direct and clear impact on the results that effect your KPIs.
Curious about how to support a healthier seen vs unseen ratio in your learning culture?
Let's chat.
Comments